A word of caution on CMS plugins for the Kaltura video platform

Comments

10 comments posted
Wow. That's worrisome.

Wow. That's worrisome. Especially in light of the fact that they seem to be targeting universities and other large institutions... This is the sort of thing that could sour the trust.

patcon's picture
Posted by patcon (not verified) on Tue, 08/03/2010 - 7:35am
Of course you could just a

Of course you could just a CMS which has Video (and transcoding) support as standard without needing countless addons, such as Ocportal.

Steve's picture
Posted by Steve (not verified) on Tue, 08/03/2010 - 7:43am
...how many still include the


...how many still include the tracker code?

Judging by the attitude of the kaltura people that participated in the linked threads, I'm sure all of them. Not only did they refuse to acknowledge the issue, they claimed it wasn't spyware (if surreptitious phone home code is not spyware, I don't know what is), then claimed it was an oversight. More disturbing than the phone home code is the attitude of the developers-- who knows what other 'oversights' might appear.

Anonymous's picture
Posted by Anonymous (not verified) on Tue, 08/03/2010 - 7:50am
Only the WordPress and Drupal

Only the WordPress and Drupal plugins use the iframe during registration/uninstall. The rest of them either don't use iframes or only use them for functionality (e.g. thickbox).

I wonder why they love WordPress/Drupal in this particular way :(

greggles's picture
Posted by greggles (not verified) on Tue, 08/03/2010 - 8:02am
I was told there's a better

I was told there's a better version elsewhere anyway. Dono about the tracking code but it's something people should look for in all video / jquery-ish modules that are chucking code onto the screen.

btopro's picture
Posted by btopro (not verified) on Tue, 08/03/2010 - 8:17am
I think you have the wrong

I think you have the wrong attitude to the situation

The good part, is that code is open, and you can remove whatever you do not like.
Also - with their latest community edition, which includes the full server side - you really can do everything on your own.

This is somehting you pay $$$ for in order to build/ buy
And it connects to all the CMS plugins you do not like, yet mention.

Not sure what you do not like about them.
I am actually a big fan.

I think they have a massive potential.
like many other open source companies that need to battle the commercial market, they actually need support from folks like you and me.

we should promote such type of bus-activity.

if you now go and say, their drupal extension includes spyware - you are not doing good. rather, you should reach out to them and explain, how they should handle this situation, and what is the right thing to do,
because in terms of functionality - they do amazing things.

Michael's picture
Posted by Michael (not verified) on Tue, 08/03/2010 - 9:40pm
Really any external thing

Really any external thing that you add to your site is most likely spyware. AddThis, AddToAny, Facebook, etc. etc. They're all harvesting the traffic patterns of your users.

dalin's picture
Posted by dalin (not verified) on Wed, 08/04/2010 - 2:16am
Kaltura is an Open Source

Kaltura is an Open Source system, it's out there, you can take it, change it, and modify on your own to suit your needs.

The information was collected into a standard apache log file anonymously.
There were no surprises made, the iframe was a functionality we added in thinking of trying to provide better ability to learn & fix installation issues, but in reality due to lack of attention for that module, never actually got to analyze.

You can argue it was spyware or claim that we had bad intent - but let's be honest, the code is open - so everyone can see it and change it, more over, no one was harmed, quite the opposite, you got a kick-ass piece of software for FREE, that solves a real problem for management & publishing of rich-media that other-wise you pay a large price for (whether buying or building).

There was an issue with security about using an iframe, true. The extension was out-sourced, it wasn't developed internally by Kaltura - and naturally, we missed a point. That said, it was fixed when our attention brought to it, the new version does not include the usage of iframe.

Thanks to the great people in the community, the module keeps on living and we trust is actually in good hands right now (grobot is it's maintainer now).
We will keep on making updates and work with the module's new maintainer, we will provide as much support as possible to advance the project and make it better.

I welcome you to go on http://www.kaltura.org where you can join the Kaltura community where you can take active part in the development of the platform & it's extensions, change the features you don't like or add new ones you'd want to have.

Thanks,

Zohar Babin.
Kaltura.org

Zohar Babin's picture
Posted by Zohar Babin (not verified) on Wed, 08/04/2010 - 12:30pm
Zohan, there are several

Zohan, there are several problems with Kaltura trying to claim the moral high ground on this:

  • There were several other hidden links in the past, which raises strong questions of motive.
  • No action was taken for the full year between the original issue being created and the issue being escalated to the webmasters group.
  • It took until August 5th for Kaltura to resolve the issue with their self-hosted version of the module.
  • No information was provided in the documentation, on the project page or elsewhere indicating that there was any spying going on with the module.
  • Using "but it's FREE" is a poor excuse to add spyware to your published code without warning.

Open source communities are built on trust, Kaltura now has to rebuild some of that trust.

Damien's picture
Posted by Damien on Sat, 08/07/2010 - 11:18am
Hi Damien, The public

Hi Damien,

The public repository you found was never recommended by Kaltura for public use, the code was under two different branches, branches used by community developers that extended the module and needed SVN to work with.
We deleted these branches because they were not needed anymore and only caused confusion (as per your post).

Reason for lack of updates was, due to lack of involvement from Kaltura's side.
The Drupal module is not Kaltura's core interest, we do a media platform not drupal modules (neither is any of the other extensions available), and as such the module was maintained by an outsourced company. The maintainer didn't follow the guidelines to full and didn't maintain the project on an ongoing progress.
This is why we only became aware of the issues when it was escalated, and unfortunately too late.

That said, we take full responsibility.
There are many Drupal sites out there using the Kaltura Drupal module, and we'd like them to keep running and have a stable and updated module.
There are new maintainers that volunteered from the drupal.org community and Kaltura will support them in any way possible.
We have also set internal procedures to become quickly aware of any communication done on the Drupal.org community, so that other issues will be quickly resolved.

And Damien, we're not saying "it's free so...". We say it's Open Source, you can and should, change it if it has something wrong, and we appreciate having you as loud as possible both for the bad and for the good things you like.

Thanks

Zohar Babin's picture
Posted by Zohar Babin (not verified) on Tue, 08/10/2010 - 9:55am

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